you have to pay to update?

[#1]

all I wanted to do was update it!!!!!!!! and it forces me to pay??????  what the hell??????? why???????? updating should be free?????????

[#2]

all I wanted to do was update it!!!!!!!! and it forces me to pay??????  what the hell??????? why???????? updating should be free?????????

[#3]

Hi Cindy,

Which application are you trying to update?

Regards,

Sheena

[#4]

I had gotten a message from Mcafee that the vulnerability scanner found two programs that needed to be updated so they would be secure. I clicked on the link to update them and was forced to put in my cc number and set up an account and would be charged $30 some dollars and never did get your product updated. usually when something like this happens the link takes directly to the download but that did not happen. both of them were for the shockwave player so I do not understand why the download link forced my to give my cc number.