You’ll be able to manage your plan shortly.

New Here ,
Apr 07, 2021 Apr 07, 2021

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I started the free trial and i want cancel  it immediately.
can someone help me cancel my plan. It won't let me manage it as it displays the message "You'll be able to manage this plan shortly",I want to cancel this

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correct answers 1 Correct Answer

Adobe Community Professional , Apr 07, 2021 Apr 07, 2021
Hi wang5E73,it is true that you can't cancel your trial immediately after activation. Please wait a while (up to 3 days) and see if you can then cancel it. Remember that the trial runs for 7 days.Be also aware that this is mainly a public user-to-user forum. We are not able to help you with any billing, account or subscription issues directly. You will need to contact Adobe Customer Care for such enquiries:» https://helpx.adobe.com/contact.htmlClick the 'circle with a speech bubble in it' icon o...

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Adobe Community Professional ,
Apr 07, 2021 Apr 07, 2021

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Hi wang5E73,

it is true that you can't cancel your trial immediately after activation. Please wait a while (up to 3 days) and see if you can then cancel it. Remember that the trial runs for 7 days.

Be also aware that this is mainly a public user-to-user forum. We are not able to help you with any billing, account or subscription issues directly. You will need to contact Adobe Customer Care for such enquiries:
» https://helpx.adobe.com/contact.html

Click the 'circle with a speech bubble in it' icon on the right hand side to initiate a Chat.

Best Regards,
Maurice

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