• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Access Denied to Substances Download - Pearlescent, Iridescent Car Paint - Automotive Exterior

New Here ,
Apr 29, 2023 Apr 29, 2023

Copy link to clipboard

Copied

Hi!

The substances I'm trying to download are some listed in this very page: https://substance3d.adobe.com/magazine/substance-3d-assets-in-automotive/

This page is showing some exterior automotive car paint, and I was trying to find these assets in the library as I usually do as I have the paid plan and everything, problem is, when I type the name of the substance, they do not appear to be listed in the library. So I'm switching to Google search, and I happen to find them at: 

https://substance3d.adobe.com/assets/allassets/1bbd83860ea0e69d52bd46e091dc41c90c4231c5?q=car 

https://substance3d.adobe.com/assets/collections/ac2417f95d468684d9124f2e3ea040a97095ccc4/asset/d500... 

 

but I'm not allowed to download them. I was disappointed since them are showing up in a very public adobe commercial page (firts link) and also because they are very good material. Anybody can give me a clue on what is happening? Thanks in advance! 

Bug Unresolved
TOPICS
Premium Assets

Views

142

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
2 Comments
Adobe Employee ,
May 02, 2023 May 02, 2023

Copy link to clipboard

Copied

Hi @sirj50003444 - This material has been recently removed from the library since it was necessary to use an MDL file to have the aspect displayed in the thumbnail with the iridecence and clear coat, and that those MDL files are only supported in one place in the Substance ecosystem now (Substance Designer), which lead to users being dispointed on the look of the material
The content team is aware of this issue and is planning to publish new versions of those assets in the future - unfortunately there is no ETA yet

Votes

Translate

Translate

Report

Report
New Here ,
May 04, 2023 May 04, 2023

Copy link to clipboard

Copied

LATEST

Thanks for your kind reply Marion, at least I know I have no issues with my account. Maybe it could be also removed from that AD page, since someone may subscribe just because of those (objectively amazing) assets, and that's not really fair. Have a good day!

Votes

Translate

Translate

Report

Report
Resources