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can't download 3D assets

New Here ,
Nov 27, 2023 Nov 27, 2023

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I just purchased a year subscription for substance 3D through MAXON. The budle included all the adobe 3D programs and access to 3D assets. After redemming the code I am still unable to download any assets, Eveytime I try, it promps me to start a subscription. 

Bug Unresolved
TOPICS
Community Assets , Discussion , Premium Assets , Technical Support

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New Here ,
Nov 27, 2023 Nov 27, 2023

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It appears to have resolved itself, the download button is now avaliable on the 3d assets 

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