• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

My account says 0 points and I have no materials.

New Here ,
May 18, 2023 May 18, 2023

Copy link to clipboard

Copied

Hi, I log in to my account but I have 0 points and no materials. I had an old Substance Source account and passed to Adobe, I remember downloading materials from the new source but now I don´t see anything there. My e-mail is the same, I am wondering if it is an account problem. 

 

 

Bug Unresolved
TOPICS
Premium Assets , Technical Support

Views

74

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
May 22, 2023 May 22, 2023

Copy link to clipboard

Copied

LATEST

Can you please contact support(at)allegorithmic.com ?
They will be able to help you, as they will be able to access the info of your legacy Allegorithmic/substance account

Votes

Translate

Translate

Report

Report
Resources