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Switching personal subscription to a company one

Explorer ,
Dec 18, 2021 Dec 18, 2021

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If I switch my personal subscription to a company one, will I lose my 825 asset points?

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Adobe Employee ,
Dec 21, 2021 Dec 21, 2021

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Hi FeriZsolnai,

 

If your company adds a team/enterprise license to the email/adobe account which is linked today to a personal subscription you should not lose your asset points.
You will have the possibility to switch between two profiles: your personnal one (by default) and the one of your company/org, where you will have the points linked to your team/enterprise license. However if in the future they remove you from the org you will not have access anymore to the teams points and assets, only the ones from your personnal profile.

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Explorer ,
Dec 21, 2021 Dec 21, 2021

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OK, so if I cancel my own personal subscription, will I still be able to use my collected asset points indefinitely, and download and use assets?

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Adobe Employee ,
Dec 21, 2021 Dec 21, 2021

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For individual Adobe Substance 3D subscriptions the points stay on the account even if the subscription is cancelled, and users are able to keep using them and keep access to the assets licensed in the past.

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