Cannot install Substance after adding it to my account

[defaultdrp1pledkp14]

My employer has added the Substance programs to my account, which I am able to verify on the web via my Adobe account, however the apps are not available to install via Creative Cloud - they just say "Try/Buy".  So I have gone and installed a demo version of Substance Designer, but that only buys me 30 days.  Why is my plan not reflected in Creative Cloud?

[davescm]

Have you tried signing out of the CC app then signing back in ensuring you use the same account details as that you checked?

Dave

[defaultdrp1pledkp14]

Hi, thanks for the reply.  Yes I have, at least a couple of times.