Permanent License for legacy Substance Painter 2020

[128067688a557]

Hi all,

I have previously owned a perpetual license for Substance Painter 2020 (6.2.2) purchased from the substance website. This 2020 license was aqcuired by updating it from on the 2018 license I have

 transfered from the steam version. 

Now I'm unable to download the perpetual license for the 2020 version since the old Allegorithmic website is done. I followed their instruction and sent on email to "allegorithmic-legacyaccount@adobe.com", but there is no response from them. I'd appraciate any help or advices. Thanks!

[Torsten27894718e75i]

Hi,

I don't want to hijack this thread, but I have the same problem with my perpetual license for Substance Designer 11.1.2-4593 bought from Allegorithmic.

I've contacted the email address twice, but there was no response from Adobe.

Any help is appreciated.