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Python API - loadUserPackage fails silently

New Here ,
Jan 25, 2023 Jan 25, 2023

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Hey friends!

 

I worked on some custom tooling to open and manage designer graphs. I'm hitting an issue where some of our sbs files won't load via the loadUserPackage function. I verified the local paths are correct and exist, updatePackages is False, and reloadIfModified is False. Upon further digging, I noticed I'm getting the following error:

 

SDApiError.NoErrorOutputParamNotSet, the value is 1.

 

I'm curious about what this output parameter could be.

 

Thanks!

- B

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Bugs & Crashes , Scripting

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correct answers 1 Correct answer

New Here , Jan 26, 2023 Jan 26, 2023

Turns out this was due to a version upgrade in our pipeline, doing a manual save of the SBS file in the new version lets me use the loadUserPackage function. All is well!

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Adobe Employee ,
Jan 26, 2023 Jan 26, 2023

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Hi!

 

I am not sure what is the problem yet. Do you have any non Python error in the console?

 

Est.

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Adobe Employee ,
Jan 26, 2023 Jan 26, 2023

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Hello!

 

In addition to the question of Est. below, may you please share you scripts and input filepaths with me in a private direct message? This would help us investigate the issue efficiently.

 

Thank you for your help!

Luca Giarrizzo | QA Analyst, 3D & Immersive | Adobe

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New Here ,
Jan 26, 2023 Jan 26, 2023

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Turns out this was due to a version upgrade in our pipeline, doing a manual save of the SBS file in the new version lets me use the loadUserPackage function. All is well!

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Adobe Employee ,
Jan 27, 2023 Jan 27, 2023

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Hello,

 

Thank you for keeping us updated, I am glad the issue was eventually solved! We will check the possibility of this impacting other users in the future.

 

Best regards.

Luca Giarrizzo | QA Analyst, 3D & Immersive | Adobe

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