I'm trying to switch our current legacy Substance licenses over to our Adobe account, which already has a bunch of Photoshop and CC licenses happily attached to it. But the only options I have are to add a single Substance license to the account and attempting to purchase any additional ones gives me the message 'This purchase is not supported.'. It seems that the full Substance subscription with Stager might be possible, but we don't need that and it near quadruples the cost.
I've spoken to Sales and whilst I feel pessimistic after three hours on a chat, they're going to try and sort something out. I'm baffled why I can't just add a bunch of Substance 3D Texturing subscriptions to our Teams account and assign them out the same as I do any other app.
Maybe this is something that's still transitioning over to Adobe and I just caught it at a bad time? Does anyone know about this?
Hi! The Texturing plan is only available for Individuals at this time. The price for the Collection for Teams is the same as the legacy Substance Pro subscription, so the cost should not increase compared to what you were paying before.