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Substance Player freeze and crash

Explorer ,
Apr 14, 2023 Apr 14, 2023

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Hi,

 

Yesterday, after a couple of years I tried to open Substance Player. Immediately after opening SP freezes and crashes. I’ve tried dozen of times, even updated my GPU drivers( studio driver)  but in vein. I also have latest SP installed. Windows 10. RTX 3070

Any idea what could go wrong?

I thought to mention I have other Adobe products on subscription basis.

Anyways, hope fix is available 

 

Tomas

 

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Bugs & Crashes , Player

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correct answers 1 Correct answer

Explorer , Apr 22, 2023 Apr 22, 2023

Hi Cyril,

I had to reinstall windows to fressh and now all works fine. Even Adobe remote help couldn't sort it out.

Thanks for coming forward though.

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Adobe Employee ,
Apr 18, 2023 Apr 18, 2023

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Hi @Tom Tom,

 

Thanks for the question.

 

Do you have any issue opening Substance 3D Designer or another Substance Software?

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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Explorer ,
Apr 22, 2023 Apr 22, 2023

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Hi Cyril,

I had to reinstall windows to fressh and now all works fine. Even Adobe remote help couldn't sort it out.

Thanks for coming forward though.

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