Substance Player freeze and crash

[Tom Tom]

Hi,

Yesterday, after a couple of years I tried to open Substance Player. Immediately after opening SP freezes and crashes. I’ve tried dozen of times, even updated my GPU drivers( studio driver)  but in vein. I also have latest SP installed. Windows 10. RTX 3070

Any idea what could go wrong?

I thought to mention I have other Adobe products on subscription basis.

Anyways, hope fix is available 

Tomas

[Cyril Dellenbach]

Hi @Tom Tom,

Thanks for the question.

Do you have any issue opening Substance 3D Designer or another Substance Software?

[Tom Tom · Accepted solution]

Hi Cyril,

I had to reinstall windows to fressh and now all works fine. Even Adobe remote help couldn't sort it out.

Thanks for coming forward though.