Unable to launch substance designer

[xx_2960]

Crash when the startup interface appears.

错误应用程序名称: Adobe Substance 3D Designer.exe，版本: 12.4.1.0，时间戳: 0x641c486b
错误模块名称: Adobe Substance 3D Designer.exe，版本: 12.4.1.0，时间戳: 0x641c486b
异常代码: 0xc0000005
错误偏移量: 0x0000000003057d8d
错误进程 ID: 0x0xE2C
错误应用程序启动时间: 0x0x1DB8F218ED00136
错误应用程序路径: D:\SteamLibrary\steamapps\common\Substance 3D Designer 2022\Adobe Substance 3D Designer.exe
错误模块路径: D:\SteamLibrary\steamapps\common\Substance 3D Designer 2022\Adobe Substance 3D Designer.exe
报告 ID: eb267c02-ec66-4807-81a7-fef1a2a11e50
错误程序包全名:
错误程序包相对应用程序 ID:

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">