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2D View Export Preset Exports Only Blank Maps

New Here ,
Jun 29, 2025 Jun 29, 2025

Hello. So when I attempt to export anything with the 2D View export preset (whether 1 fill layer or anything bigger) , it exports a blank / black map and freezes the entire program. I've noticed this also only happens after I bake (the bake settings are barely changed, only the dilation width and use LP mesh are ticked) , if I attempt to export with 2D View before baking it exports fine.  


I have tried reinstalling the program, changing the bake settings, and messing around with the export padding, but none of it has worked so far.

Adobe_Substance_3D_Painter_0x3KG26R3V.png

 

Adobe_Substance_3D_Painter_f9FFeFbV8p.png

 

Adobe_Substance_3D_Painter_5RX1Y9HbPq.png

explorer_YaKaryQXNT.png

Photos_BnLNRJpzKz.png

 

Bug Unresolved
TOPICS
Bugs & Crashes , Import & Export
58
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1 Comment
Adobe Employee ,
Jun 30, 2025 Jun 30, 2025
LATEST

Hello @2D_View_Bug,

 

Thank you for your message and for the Log file.

 

It would be interesting to also have a screenshot of the 2D view instide Painter, however, from the log you sent, it seems you don't have a dedicated GPU. Therefore, this kind of issues are likely related to a lack of VRAM. You can check our minimum requirement at this page, but unfortunately there's not much we can do.

 

Best regards,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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