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Bugs when exporting 8K textures

New Here ,
Nov 12, 2023 Nov 12, 2023

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Hello! I have strange problem when exporting 8k textures from Substance.

On normal you can see strange checker, can't to understand how to fix it (1).

But, in viewport (4k) everything is okay, when exporting 4k textures (2,3) - everything is okay. Before this problem was on all textures - base color, ao and etc. Now only on normal. 

Baked this texture on 2070 and rtx 4080, nothing changed. Also baked png format and tga - nothing changed.

1.

image.png

2.

image (1).png

3.

image (2).png

Bug Unresolved
TOPICS
Baking , Bugs & Crashes , Import & Export

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1 Comment
Adobe Employee ,
Nov 14, 2023 Nov 14, 2023

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Hello @Souriant28295589nasu,

 

Thanks for the report.

 

There might be an issue related to exporting 8K maps, but it's a bit soon to tell. Would you mind sending me privately the .SPP file, so I can investigate on the issue and write a ticket if needed? You can send the file at cdellenbach@adobe.com

 

Let me know.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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