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Cannot import and Model into Painter

Community Beginner ,
Jan 19, 2024 Jan 19, 2024

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No matter what format I try , I cannot for the life of me get a model into Painter. Solidworks user. HEEEEELLLLLP

 

Bug Unresolved
TOPICS
Import & Export

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5 Comments
Adobe Employee ,
Jan 19, 2024 Jan 19, 2024

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Hello @defaultgh9skygnsur1,

 

Make sure the format of your 3D Model is supported by the application. Here is the list of format files Painter can load.

 

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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Community Beginner ,
Jan 19, 2024 Jan 19, 2024

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Hi

 

Thanks for responding - Tried OBJ and FBX - even with the simplest of shapes - Same error no matter what.

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Adobe Employee ,
Jan 19, 2024 Jan 19, 2024

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Can you share one of the file that doesn't load? This way we can determine whether the issue is related to the file or your session.

 

Let me know.

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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Community Beginner ,
Jan 22, 2024 Jan 22, 2024

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Hi

 

Would love to. How do i get the file to you?

 

 

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Community Beginner ,
Jan 22, 2024 Jan 22, 2024

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LATEST

Managed to mastrer it be exporting a file from Stager .

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