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Driver Issue Error

Community Beginner ,
May 02, 2022 May 02, 2022

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I am getting this error as a pop-up when i start the software as well as in the log, when I am actually inside of SP. 

The GPU is fully updated, and the version is newer than what the error says is a minimum requirement. So I am a bit confused. Can someone help me understand why this is happening and how to fix it? 

Bug Unresolved

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Community Beginner ,
May 02, 2022 May 02, 2022

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I'm using a 2070S and don't have that error message. What version of SP are you using? And what type of Nvidia drivers, Geforce or Studio?

 

I'm guessing that SP doesn't understand the switch from a 20 something to 30 in that version number.

 

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Community Beginner ,
May 02, 2022 May 02, 2022

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Oh, yeah, I'm using an older version of SP too.

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Community Beginner ,
May 03, 2022 May 03, 2022

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I am using SP 6.2. I bought it off of Steam before it was a part of Adobe. However this error message has been there for well over a year now. And is actually why i dropped using the software orginally. 

The Nvidia driver is GeForce

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Adobe Employee ,
May 11, 2022 May 11, 2022

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sorry for the inconvenience, please ignore the message, this has been fixed with the more recent version of Painter.

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