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GPU is supposedly compatible but SP doesnt work

Community Beginner ,
Feb 04, 2024 Feb 04, 2024

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For some reason I can't get SP going on my new pc, which I built specifically for 3D design... It won't load some of the shaders, but even when I apply a working material to my mesh (which is always pink) it remains pink? It feels like it must be related to my GPU (Powercolor Radeon RX 6800 XT) but this is more powerful than the minimum specs, maybe because its not NVIDIA? Anyone know a solution? Online I can only find reloading shaders which seems to not be the issue, even without the shaders my SP is completely unusable

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Bugs & Crashes

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1 Comment
Adobe Employee ,
Feb 05, 2024 Feb 05, 2024

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Hello @Thomas279785842r98,

 

Could you share your log (help > export log...), so I can take a closer look? The pink shader is usually do to a full RAM, how many GO available do you have?

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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