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I keep losing hours of work, getting pretty angry. "Failed to serialize image" and won't save spp

Explorer ,
Apr 29, 2022 Apr 29, 2022

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So the past few days I've lost tens of hours of work in Substance 3D Painter on my Mac. I haven't used the program in a couple of months, probably about 9 months. So whatever updates have happened in that interval have caused the application to bog down and run very slowly on my machine, and also after running any lray render at all, the program can no longer write a save file (of my spp, not the render image.)

This is what my log looks like every time (attached). Somebody help me out here? My project is stalled and I'm paying monthly for 0 functionality right now... 

And why has performance degraded so badly? My Mac is not that old. It's a 2019 model with a 580X 8GB, which maybe isn't gonna run Cyberpunk 2077 but should run Painter....

Thanks in advance. 

Bug Unresolved

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