• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Metallic map exporting black

Community Beginner ,
Nov 21, 2023 Nov 21, 2023

Copy link to clipboard

Copied

Hi I have two metallic maps that I want to export out of Substance Painter. 

 

Below are three maps the first map is the metallic map of a door and the white specs are nails. So this map is working as it should. The second map (when exported) is totally black however the screenshot below clearly shows that there are areas of metal in the map but when I export it, unlike the door that shows the metal nails the second map only exports as having no metal in the model when it does. What am I doing wrong?  

 

1002_Metallic.jpg1001_Metallic.jpgScreenshot 2023-11-21 125141.jpg

Bug Unresolved
TOPICS
Bugs & Crashes , Import & Export

Views

42

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Nov 22, 2023 Nov 22, 2023

Copy link to clipboard

Copied

LATEST

Hello @Artbenco,

 

I'll need more info to help you with this. What are your export presets? The screenshot sent is a preview of the Metallic or a mask? Can I have a screenshot of the entire screen? What's the resolution of the exported bitmaps?

Let me know,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

Votes

Translate

Translate

Report

Report
Resources