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Motherboard known issue (Substance Painter)

New Here ,
Jun 01, 2023 Jun 01, 2023

I don't understand what or how to do to fix this issue. I need this program to work for game deveelopment. Can someone please talk me through the process. 

Bug Unresolved
TOPICS
Bugs & Crashes
90
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1 Comment
Adobe Employee ,
Jun 02, 2023 Jun 02, 2023
LATEST

Hi @Konner30232019a8sp,

 

Thanks for the message.

 

According to the log, I suppose you get some crashes and corrupted files. As it is suggested, you'll need to update the BIOS of your Motherboard in order to work properly. Hopefully, this is something pretty common and a lot of tutorials already exist to guide you trough the process.

 

This one seems pretty complete to me, so tell me if it helps you.

 

Keep me updated,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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