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Output maps wrong default bit depth despite template.

Community Beginner ,
Jun 06, 2022 Jun 06, 2022

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I am currently using Substance 3D Painter 7.4.3 on Windows 11 and it seems that the exporter is not respecting the output templates for exporting textures. For example the height and normal channels for metallic rough are set to be saved as 16bit images (by default with a completely fresh install) but inside the settings where I can do overwrites it saves those channels as 8bit. The same thing happens with custom templates. Something seems to overwrite the template and forces to export as 8bit. Inside the override settings I can go in and manually change to 8bit + dithering or 16bit but fixing that every time manually is kind of annoying and shouldn't be the case if the templates says otherwise.

I also attached 2 screenshots to clarify what I mean.
Hope somebody can help me resolve this issue.

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correct answers 1 Correct answer

Adobe Employee , Jun 09, 2022 Jun 09, 2022

Hi,

Could you check your general export parameters? Check if "based on output template" is selected in file type. 

GeoffroySC_0-1654763936563.png

Kind Regards,

Geoffroy SC

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Adobe Employee ,
Jun 09, 2022 Jun 09, 2022

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Hi,

Could you check your general export parameters? Check if "based on output template" is selected in file type. 

GeoffroySC_0-1654763936563.png

Kind Regards,

Geoffroy SC

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Community Beginner ,
Jun 09, 2022 Jun 09, 2022

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Oh damn now I feel stupid. That was it. Was that changed to the default option at some point? Cause I don't remember having to switch that setting in prior versions.

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