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[Project management] Failed to open project 'C:/Users/APRENDIZ/Downloads/BrazoMetal.fbx'

New Here ,
Jun 06, 2023 Jun 06, 2023

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Hello everyone, when I try to import any .fbx project Substance Painter returns this error: 

[Project management] Failed to open project 'C:/Users/APRENDIZ/Downloads/BrazoMetal.fbx' 

What could I do?

Bug Unresolved
TOPICS
Bugs & Crashes , Import & Export

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2 Comments
Adobe Employee ,
Jun 19, 2023 Jun 19, 2023

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Hello @LUISA MARIA30337125jhob,

 

Thank you for your patience.

 

Where does the .FBX come from? Have you already tried to open the file in another 3D software? Would you mind sending me the .FBX causing issues, so I can investiguate?

 

Let me know,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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New Here ,
Apr 22, 2024 Apr 22, 2024

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I am having the same issue with substance painter- I can send the substance painter file if it'll fix what's going on with my situation. 

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