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The problem with the application crash

New Here ,
Jul 12, 2023 Jul 12, 2023

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There is a problem with importing the file.When I upload a file to the program, the program closes

Bug Unresolved
TOPICS
Bugs & Crashes

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1 Comment
Adobe Employee ,
Jul 12, 2023 Jul 12, 2023

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Hi @Тимофей31034672etay,

 

Thanks for reporting.

 

Could you send me your log at cdellenbach@adobe.com ? You'll find it under
C:\Users\[username]\AppData\Local\Adobe\Adobe Substance 3D Painter

 

This should help troubleshooting.

 

Let me know.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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