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1

The program crashes for everything!

Community Beginner ,
Dec 08, 2025 Dec 08, 2025
Hi everyone! Since the last update 11.1.0 the program crashes for everything. It happens when opening and closing tabs, and when the program has to process and load the blue bar at the bottom, as well as when creating new fill layers and many other things. It also crashes when changing texture resolution, etc. It crashes practically everywhere. 
I'm using a laptop with the latest Nvidia Studio 581.57 video driver. It worked without problems for years until this new Substance Painter 11.1.0 update.

My laptop specifications:
- Asus Strix
- Windows 10 Home
- Intel Core i7 7700HQ 2.80GHz
- 20GB RAM
- Nvidia GeForce GTX 1050 4GB
- 1TB SSD
I submitted a report from Substance Painter when it crashes, but I haven't received a response.
I don't know if anyone else is experiencing the same problem.
Thank you very much!

 

Bug Unresolved
TOPICS
Bugs & Crashes
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1 Comment
Adobe Employee ,
Dec 09, 2025 Dec 09, 2025
LATEST

Hello @Ezequiel_Suarez Greck3192,

 

A 11.1.1 update should quickly come to fix some of the issues. One of these issue is crashing when baking with a Nvidia 1000 serie GPU. Therefore, I advise you to disable GPU baking in 
Preferences > General > Baking options > Enable GPU raytracing

 

Other than this, are you experiencing other types of crashes?

 

That being said, your GPU is far below our minimum requirements, as is the VRAM. So unfortunately, we can't guarantee a perfectly stable experience for your hardware.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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