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ADVERTISED FUNCTION NOT WORKING!

New Here ,
Dec 22, 2021 Dec 22, 2021

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"The perfect companion to Substance 3D Painter.
Export your Painter project to Stager in a few clicks. All your texture sets, materials and shader settings will be automatically sent as well."

This is in the Substance Stager description for the steam version of substance, and for some reason I cannot send my files from painter over to stager and it's absolutely not okay.

TOPICS
Bugs & Crashes , Discussion , Import & Export

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Community Expert ,
Dec 23, 2021 Dec 23, 2021

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It states in the link below that "This send and receive functionalities are only available through the Creative Cloud Desktop version of the application as it relies on specific technologies to make it possible. This means the Steam or Substance 3D standalone version don't support these features."

 

https://substance3d.adobe.com/documentation/spdoc/version-7-2-215286900.html

 

Dave

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New Here ,
Dec 23, 2021 Dec 23, 2021

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That is sad and just pointless then because on the Steam store page for the program it says this. 

The perfect companion to Substance 3D Painter.
Export your Painter project to Stager in a few clicks. All your texture sets, materials and shader settings will be automatically sent as well.
Stager also supports many popular formats like glTF, FBX, OBJ or USD. No matter where you create or find your models, and whether it's characters, weapons, props or vehicles, high or low-poly, Stager can render them in the best light.

You can literally see this in the description, so for them to say that, and then this be an issue where you can see in the link you sent a completely different statement which is stupid (Profanity removed by moderator). This is more than enough of a reason for me to get a refund for stager on steam.

 

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Community Expert ,
Dec 24, 2021 Dec 24, 2021

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I am not an Adobe employee so will step out of this and hopefully an employee will see and respond to your issue.

 

Dave

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