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Application for student plan "disappeared"

New Here ,
Mar 19, 2024 Mar 19, 2024

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I was applying for the code for the student plan and I recieved a notification on my phone, but when I opened it, the email wasn't there. I searched up other potential places it could've moved to in the app but they weren't there either. I even logged onto desktop and there was still nothing. is there any way I can be resent the same code to my email?

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Bugs & Crashes , Discussion

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Adobe Employee ,
Mar 27, 2024 Mar 27, 2024

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Hello @Patricia361913901pxi,

 

Unfortunately not. The code can only be sent once per e-mail address (for security purposes). I'd take a look in spam folders, but I'm afraid I can't give you much more help for now. There is currently a lot of discussions on this topic, so I hope I'll be able to give a greater help in a near future.

 

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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