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I was approved for 1 year but the application only shows 1 month, I am unable to request help because this is a school account.
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I don't know of any 1 year trial. In any case you will get help from the IT department of your school, so contact them. The following link should help you figure out as whom to contact.
https://helpx.adobe.com/enterprise/kb/contact-administrator.html
-Manan
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Hi Emilio,
We appreciate you writing in. There seems to be some kind of misunderstanding here. Adobe does not provide trial more than 7 days.
Let us know if you have any questions.
Thanks,
Shivangi
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you appear to be discussing something (eg, substance 3d) other than a cc subscription. post the link from adobe.com that shows the one year trial you are discussing.
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If you're looking for free Substance 3D for Students and Teachers License, then check out this link to know about the eligibilty and other related queries: https://substance3d.adobe.com/education/
Let us know if you have more questions.