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Approved for 1 year trial but only got 30 day trial (Substance 3D Student and Teacher Edition)

New Here ,
Jul 28, 2023 Jul 28, 2023

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I was approved for 1 year but the application only shows 1 month, I am unable to request help because this is a school account. 

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Community Expert ,
Jul 31, 2023 Jul 31, 2023

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I don't know of any 1 year trial. In any case you will get help from the IT department of your school, so contact them. The following link should help you figure out as whom to contact.

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

-Manan

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Adobe Employee ,
Jul 31, 2023 Jul 31, 2023

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Hi Emilio,

We appreciate you writing in. There seems to be some kind of misunderstanding here. Adobe does not provide trial more than 7 days.

Let us know if you have any questions.

Thanks,

Shivangi

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New Here ,
Jul 31, 2023 Jul 31, 2023

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This is a one year trial for students and educators.

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Community Expert ,
Jul 31, 2023 Jul 31, 2023

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@Emilio27616103i1li 

 

you appear to be discussing something (eg, substance 3d) other than a cc subscription.  post the link from adobe.com that shows the one year trial you are discussing.

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Adobe Employee ,
Jul 31, 2023 Jul 31, 2023

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If you're looking for free Substance 3D for Students and Teachers License, then check out this link to know about the eligibilty and other related queries: https://substance3d.adobe.com/education/

 

Let us know if you have more questions.

 

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