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Black masking issue

Community Beginner ,
Feb 07, 2024 Feb 07, 2024

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I've got substance painter in both Windows and mac but my Mac version when i try putting on a black mask but it shows up as a generator i think, it doesn't let me do painting, and I'm very confused >.< id appreciate any help in learning how to change it as I've tried right-clicking on the map to see other options but it doesn't change and stays like this  also i have these weird lines on my 2d side id love to know what they are to take off its like a boarder 0.0 

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Baking , Bugs & Crashes , Discussion

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correct answers 1 Correct answer

Community Beginner , Feb 08, 2024 Feb 08, 2024

Update: All issues have been resolved. Just needed to adjust UV Tile Settings.

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Adobe Employee ,
Feb 08, 2024 Feb 08, 2024

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Hi @S24786466c9sy,

 

In order to make sure we're not missing anything, here's our minimum requirement for running Substance 3D Painter on MAC.

 

Now that it has been said , can you detail how the mask is being added to the layer? Also, can you add Paint effect to the mask?

 

Let me know.

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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Community Beginner ,
Feb 08, 2024 Feb 08, 2024

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Hi Cyril,

I believe I meet the minimum requirement, I have a macbook pro from 2023 with M2 chip.

 

The method of adding the mask is right click add 'black mask' or from the drop down button, any mask option I select comes up like that instead of having the preview on it. I can paint but I can't see the preview from the layers panel.

 

I'm also confused how to remove those green/red guidelines on the UV map side of things.

 

Thanks again in advance,

Soph

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Community Beginner ,
Feb 08, 2024 Feb 08, 2024

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Update: All issues have been resolved. Just needed to adjust UV Tile Settings.

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