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Cant use the "send to app" feature in creative cloud app

New Here ,
Jan 07, 2022 Jan 07, 2022

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I am subscribed to substance painter and cant use the "send to app" feature in the creative cloud app to send marketplace materials to it

 

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New Here ,
Jan 07, 2022 Jan 07, 2022

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It is installed and i can even launch it from the creative cloud app.

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New Here ,
Jan 19, 2022 Jan 19, 2022

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Having the same issue. Sometimes it works, other times just a spinning blue circle. Frustrating and disturbs workflow.

Download is the same

 

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Adobe Employee ,
Feb 02, 2022 Feb 02, 2022

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Hi

About the access to these interoperability features are not available for the licenses with Substance Edition or Steam Edition.

If it is not the case and you have an Adobe subscription, a quick verification is to see the button "Browse 3D Assets" and click on it and check that it opens CCD to the 3D tab. If the button is either not there or doesn't open CCD to the 3d tab, then you have a Steam or Substance edition.

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