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export issue with glTF

New Here ,
Aug 20, 2021 Aug 20, 2021

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I am attempting to export my textures for my asset as glTF files but this option is shown as grayed out in my viewer and says (this preset is not avalible for your current project). How can I fix this issue? I selected PBR metal roughness for the project template. Substance Painter did allow me to export a GLB 3D asset but without the textures it is useless! Please help!

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Import & Export

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New Here ,
Jul 07, 2023 Jul 07, 2023

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Hi, did you solve the problem? I ran into the same situation today and can't find a solution.

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Adobe Employee ,
Jul 10, 2023 Jul 10, 2023

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Hi Anna,

 

Can you show me a screenshot of the issue? I want to be sure we're talking about the same presets. 

 

Gltf eport.png

 

Does it work if you create your own Preset?

 

 

Let me know,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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