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Failed to compute tangents; need UV data

New Here ,
Dec 12, 2023 Dec 12, 2023

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when i import model maya to substance then show failed to compute tangents pls help.

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Discussion , Import & Export , UV Tiles

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Adobe Employee ,
Dec 13, 2023 Dec 13, 2023

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Hi @Raaj34218721s29j,

 

Make sure that the 3D Model has been UV unwrapped before importing inside Substance 3D Painter.

 

auto-unwrap-update-810.jpg

 

Alternatively, you can enable the Auto-Unwrap feature when creating project.

 

Deactivate autounwrap.png

 

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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