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Gaomon Tablet M10K: Kein Stiftdruck in Substance

New Here ,
Jun 17, 2023 Jun 17, 2023

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Ich habe das merkwürdige Problem, dass der Stiftdruck in SubstancePainter nicht funktioniert, aber dafür überall woanders, auch wenn ich diese Programme parallel nebeneinander laufen lasse. Es scheint nicht wirklich am Treiber zu liegen, sondern an SubstancePainter. Das ist jedenfalls mein Eindruck.

 

Ich nutze die SteamVersion, da ich das Programm dort erworben hatte.

 

Im Treiberprogramm des Tablets habe ich SubstancePainter als Programm eingetragen, in der die Treiber aktiv sein sollen. Windows Ink ist eingeschaltet. Mausmodus aus. Trotzdem weigert sich Substance, den Stiftdruck zu aktivieren. Die Stiftdruck-Buttons in der Tool-Leiste sind ebenfalls aktiv.

Trotzdem tut es nicht was es soll. Das Problem scheint aber nur bei meinem M10K nicht lösbar zu sein, denn Wacom-Tablets haben damit kaum Probleme soweit ich das in einem YTVideo sehen konnte. Der Hersteller von Gaomon scheint auch keine Lösung für das Problem anzubieten.

 

Vielleicht mache ich irgendwas falsch, oder ich stell mich unbewusst dumm an. Ich weiß es nicht. Normalerweise müsste man doch davon ausgehen, dass auch Gaomon Substance unterstützt?

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correct answers 1 Correct answer

New Here , Jun 19, 2023 Jun 19, 2023

Hello Cyril,

I finaly found the solution now. It was weird but Windows-Ink was displayed as active but in real it wasn't. After deinstalling my tablet drivers and installing the Wacom Cintiq 13HD, windows suddenly activated the pen mode on the tray bar. Then I reinstalled the gaomon tablet and deinstalled the Cintiq to make sure drivers don't get into a conflict with each other. And suddenly it works. So I assume it was realy the driver, or a conflict in windows 11. Still, thank you for the help.

...

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Adobe Employee ,
Jun 19, 2023 Jun 19, 2023

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Hi @Neroh,

 

Thanks for the message.

 

Issues with Gaomon's pression are usually due to the drivers. If you have the latest latest driver installed, try to rollback for a previous verison and check if the pression works.

 

If this doesn't work, I'd love to have your log (help>export log...) and your Gaomon's driver version. This way, we'll be able to investigate a little bit more.

 

Let me know.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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New Here ,
Jun 19, 2023 Jun 19, 2023

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Hello Cyril,

I finaly found the solution now. It was weird but Windows-Ink was displayed as active but in real it wasn't. After deinstalling my tablet drivers and installing the Wacom Cintiq 13HD, windows suddenly activated the pen mode on the tray bar. Then I reinstalled the gaomon tablet and deinstalled the Cintiq to make sure drivers don't get into a conflict with each other. And suddenly it works. So I assume it was realy the driver, or a conflict in windows 11. Still, thank you for the help. 🙂

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