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Hang on Save

Community Beginner ,
Nov 04, 2021 Nov 04, 2021

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Since the update, Substance Painter has started to hang on Save, the issue is intermittent.

When it does Save properly a Normal Save time takes between 20-40 secs but when it hangs, I leave it for 5 minutes before I give up and then perform a Termination from windows Task manager.

 I can’t use this program anymore if this is what its going to do. I’ve wasted a day’s work today because of this.

 

Does anyone have any ideas how to work around this?

 

Attached are the log and stat text files

 

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Community Beginner ,
Nov 06, 2021 Nov 06, 2021

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This situation is getting worse. 

 

I have reverted to a earlier version of the file that saved properly and have been using it ok but that is now also having save issues 

I have attached the log 

One message that is appearing in a loop during a hang is : [WARN] <Qt> QBuffer::writeData: Memory allocation error

 

Can someone from Adobe please advise to what this means and what I need to do. 

 

Thanks, 

Jeremy 

 

 

 

 

 

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