help for height map

[theo_Antonik5053]

Hello, I’m encountering an issue with my height map. Every time I bake my high poly map, the topology of my low poly is visible. I’ve tried everything, from exporting to adjusting the bake settings, but I don’t understand why. I’m using 3ds Max to export my low poly, and in Substance, I get an error message that appears. Have you ever faced this issue? And do you have a solution?   [EngineBitmapLoad] Failed to decode bitmap.
resource://project0/Ambient Occlusion Map from Mesh visage?version=8162696b9787758ccc9d4ec2ebce79f84e26856b.image

[Cyril Dellenbach]

Hello @theo_Antonik5053,

Could you share a screenshot of each mesh (High poly, Low poly) and the 3D view in the baking tab?

Keep me posted.

[theo_Antonik5053]

Hello Cyril, Here are the requested captures. After some research, I understood that the base_high map was like this. Is that normal? Would there be another way? If you need any further adjustments, please let me know!

[Cyril Dellenbach]

You should try to smooth your LowPoly mesh normals. Otherwise, you can also send me all files at cdellenbach@adobe.com and I'll check on my end.

Best regards,