How to fix this?

[defaultjwhbq539r3mb]

I want to opened program but is way 
"something went wrong" 
how to fix this? i am finding how to fix it 2 day now pls help

[defaultjwhbq539r3mb]

i am allow firewall i do everything but the program is not running too :c

[Léna Piquet - Froyok]

Please attach a log file, see: https://substance3d.adobe.com/documentation/spdoc/exporting-the-log-file-128745475.html