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I tried downloading Substance 3D Painter today after updating my OS and ensuring my PC is fully updated, but it still says the software is not compatible.
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from cc desktop bugs">
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What is your video card? Are the drivers up to date? And does your video card meet minimum requirements for SP?
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See here for the hardware requirements for Substance Painter
https://helpx.adobe.com/substance-3d-painter/technical-support/hardware-requirements.html
Dave