Keep getting disconnected as soon as i enter Substance Painter 3D

[Matko5E0D]

So, today I've moved from the older version of substance to a new one that uses adobe cloud.
Installed everything that was needed for the new version(Adobe cloud included) and when I try to open up substance thru cloud I get a message immediately after that i am connected and the program just exits itself.

[Gilelnekave]

Same problem here

[Matko5E0D]

It's a good thing the same issue is still present and my days of subscription are tickin away...

[davescm]

I got that message when I first updated. I got around it by doing the following:

1. Went to the CC desktop app and signed out from my Adobe account.

2. In the CC app - checked for updates.

3. Signed back into my account

4. Opened Painter direct from my Start menu

After that all has been well and I can open as normal

Dave

[Jeremie Noguer]

We've had multiple reports of this issue and are looking into it. We'll keep you posted asap.