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No more access to Substance Source !

New Here ,
Jun 28, 2021 Jun 28, 2021

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I have no more access to Substance Source !

I have a paid plan for Painter, Designer etc .... and my access and all my points are suppressed !

I check my monthly plan have been paid.

What does Adobe ?

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Adobe Employee ,
Jun 28, 2021 Jun 28, 2021

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Makre sure you login with your Substance account on the Assets website, and not your Adobe one, you should see all your assets and points.

We will soon rollout a procedure allowing you to transfer them to your Adobe account.

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New Here ,
Jun 28, 2021 Jun 28, 2021

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Hi,

thanks for your answer. I was was logged with my substance account.

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Adobe Community Professional ,
Jun 29, 2021 Jun 29, 2021

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@Jeremie Noguer will/can that procedure to transfer points also transfer ownership of materials so that we do not inadvertently buy the same asset twice?

Dave

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