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Pink material on Model

New Here ,
Nov 16, 2023 Nov 16, 2023

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Just installed Substance Painter, open it and most of the materials and the model I brought in are pink

Fixed the issue with the material but the model is still pink even after placing a material on it

(I also brough in a cube with zero materials on it and it also shows up pink).

 

Is there a way to fix this? 

 

Lauren336576543e97_0-1700137884782.png

Lauren336576543e97_1-1700137914145.png

 

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Bugs & Crashes , Discussion

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Adobe Employee ,
Nov 16, 2023 Nov 16, 2023

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Hi Lauren,

 

Thank for the message.

 

Unfortunately, it seems your PC is under the minimum requirement for running Substance 3D Painter (No dedicated GPU and not enough RAM). Therefore, the machine is out of VRAM to render the material and the mesh properly.

 

I'm afraid I can't help you much more with this one.

 

Best regards,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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New Here ,
Nov 17, 2023 Nov 17, 2023

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Hi,

Thanks for letting me know. Any chance an older version of substance painter would work instead? 

 

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Adobe Employee ,
Nov 20, 2023 Nov 20, 2023

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Maybe. You can try to rollback to whatever version suits your config the most in the Creative Cloud Desktop App. 

 

Rollback to previous version.png

 

Best regards,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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