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"Failed to save updated preset"

New Here ,
Dec 26, 2022 Dec 26, 2022

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Hello,

I tried to save an export preset and got this message : 

 

  • [Library agent] Failed to save updated preset 'Blender (Principled BSDF)': The default library 'starter_assets' is only available in read mode because you don't have write permission on it.

 

I tried starting Painter in admin mode, that didn't help. I understand what the message says, but really don't understand how it's possible that I don't have "write permission" on my own computer...

 

Any idea ?

 

I'm on Windows 11

Substance 3D Painter, version 8.2.0
Build 1987 - 772e8c568b0b05753504c17acf6c5f950b1c5093

 

 

Thanks a lot,

have a great holiday

TOPICS
Bugs & Crashes , Import & Export

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correct answers 1 Correct answer

Adobe Employee , Jul 14, 2023 Jul 14, 2023

Hi @MaxDet, hi @Shu Wei,

 

Thanks for the question.

 

The Blender (Principled BSDF) is a preset from the Starter assets library, meaning it is native to Substance 3D Painter. Those aren't directly editable or removable.

 

In order to make some changes on a native export preset, you'll have first to duplicate it (RMB>Duplicate). This way, you'll be able to edit the preset and save the changes.

 

Best regards,

 

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Community Beginner ,
Jul 13, 2023 Jul 13, 2023

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I'm having the same issue. Any help on this is very much appreciated!

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Adobe Employee ,
Jul 14, 2023 Jul 14, 2023

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Hi @MaxDet, hi @Shu Wei,

 

Thanks for the question.

 

The Blender (Principled BSDF) is a preset from the Starter assets library, meaning it is native to Substance 3D Painter. Those aren't directly editable or removable.

 

In order to make some changes on a native export preset, you'll have first to duplicate it (RMB>Duplicate). This way, you'll be able to edit the preset and save the changes.

 

Best regards,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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Community Beginner ,
Oct 02, 2023 Oct 02, 2023

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Hi Cyril,

Same here with Intel Mac. It's not allow drag & drop and save setting, only duplicate and rename works 😞

Thanks.

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Community Beginner ,
Oct 02, 2023 Oct 02, 2023

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I meant it won't allow to do anything to the duplicates except rename, remove channels.

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Adobe Employee ,
Oct 03, 2023 Oct 03, 2023

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Hi @Ferryman24042638phgh,

 

Just to be clear, you can duplicate the default presets, but then you're not able to edit them, that's correct? Is something specific written in the log (Windows > View > Log)? Are you still able to create an entirely new preset?

 

Let me know.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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Community Beginner ,
Feb 16, 2024 Feb 16, 2024

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Having the SAME issue

 

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Community Beginner ,
Feb 16, 2024 Feb 16, 2024

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I have been in substance for years and never seen this. I duplicate an export templete and I am the "save settings" button remains greyed out so I am unabe to save any changes that I make to the templete. Please let me know how to fix this, I have a job to do and this is putting up a major road block. 

 

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Community Beginner ,
Feb 16, 2024 Feb 16, 2024

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This is the error in the log. [Library agent] Failed to save updated preset 'Blender (Principled BSDF)': The default library 'starter_assets' is only available in read mode because you don't have write permission on it.

 

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New Here ,
Apr 12, 2024 Apr 12, 2024

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Same problem here, please help!

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