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'Resources Updater' not updating certain resources/files

New Here ,
Mar 14, 2022 Mar 14, 2022

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I'm working in Substance Painter 7.4.2 and the Resources Updater is asking to update a few resources. I've made several attempts but for some reason the following files will not update (see attached image). Anyone have a solution to this?

 

Thanks!

 

Mac OSX, Substance Painter 7.4.2

TOPICS
Bugs & Crashes , Import & Export

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Adobe Employee ,
Mar 14, 2022 Mar 14, 2022

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Hi,

Have you tried refreshing the resource updater? I tried on my side without issue on Mac OS X. Would you share a log? A log could show the origin of the problem. 

Thank you,

Kind Regards,

Geoffroy SC

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New Here ,
Mar 14, 2022 Mar 14, 2022

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Hello,

Yes, I have made several attempts to update the resources - including refreshing. Neither seems to work. How do I share the log file with you directly, i.e., without making it public?

 

Thanks!

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Adobe Employee ,
Mar 15, 2022 Mar 15, 2022

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Hi,

you can send it to me through my email: sainteca@adobe.com

Kind Regards,

Geoffroy SC

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