Since the newest update my custom alphas aren't loading

[defaultyp0cab1239qq]

My custom alphas in my documents folder aren't loading with substance after this most recent update.

version 7.2.0 build 1082

Any ideas?

[Léna Piquet - Froyok · Accepted solution]

Hi,

this is because your old content hasn't been imported in this new version.

You can follow the steps described here to retrieve is back: https://substance3d.adobe.com/documentation/spdoc/preferences-and-content-migration-215286925.html

[defaultyp0cab1239qq]

Thanks!

[Strigoibread]

Yes, thanks for not warning us that we should prepare for this change. Thank you for the technological ambush so that we could spend valuable production time sorting out this classic Adobe mess. I didn't really want to get anything useful done today.

[cohen.olson@gmail.com]

I have tried your suggestion to append the Assets folder, but the alphas are still not working even after following these steps. I could use some help.  I have tried Uninstalling and Reinstalling, but that did not work either. Should I Uninstall, remove all folders for Assets, and then Reinstall? 

I really need to get this work done.