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Substance 3D Painter Not Using eGPU correctly

New Here ,
Jul 31, 2021 Jul 31, 2021

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According to this page in the documentation https://substance3d.adobe.com/documentation/spdoc/forcing-the-external-gpu-on-mac-os-188974284.html I should be able to use an external GPU. When I follow the instructions and check 'Prefer External GPU' the center canvas of Painter is transparent. Only the window frame shows.

MacBook Pro 2018, MacOS Big Sur 11.5, Radeon WX 9100 and Radeon Vega Pro 56 external GPUs, Latest version of Substance 3D Painter

 

Thanks,

Greg

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Bugs & Crashes, Discussion

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Adobe Employee ,
Aug 02, 2021 Aug 02, 2021

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Hi, although the documentation mentions this as a potential solution for eGPU issues, eGPUs are not officially supported on Mac at this time so it may simply not work depending on your specific hardware and situation.

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New Here ,
Aug 02, 2021 Aug 02, 2021

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Is is possble to know if such support is planned?

Thanks,

Greg

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Adobe Employee ,
Aug 05, 2021 Aug 05, 2021

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No official plans to support them at the moment.

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