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Substance Painter 2019 crashes on startup

New Here ,
Oct 25, 2021 Oct 25, 2021

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Hello Guys,

 

I have Acer Nitro 5 laptop.
Config:
CPU i7 11800H
GPU GeForce RTX 3050Ti 4GB
RAM 32 GB .

 

My query is, I have installed my perpetual Indie licence of Substance Painter 2019,but I can't open it.

 

On other hand I have installed new Adobe Substance 3D Painter trial version and its open and work properly.

 

So what are the issue with my installed perpetual Indie license of Substance Painter 2019?

Please let me know.

 

Thanks and Regards,

Bhushan.

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