Substance Painter 2021 Crashes on Boot with Multiscreen setup.

New Here ,
Sep 12, 2021 Sep 12, 2021

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Hey I've been having this issue, that when I boot substance Painter 2021, either through Steam, or the creative cloud app. The Application boots, but then freezes on a white screen after the startup window disapears. (as seen in the screenshot). 

I have done/searched through the support on this page but no soultions.

However, I have found these two threads about. Multiple Monitor setup.

Which gave me the idea, to unplug one of my monitors. after Unplugging, and only one remained. Substance Painter would Boot and open correctly. When I closed and plugged the monitor back in again. It would then crash.

- I can confirm both Dual monitors are plugged into the graphics card. 

So just leaving this here for anyone else who might be having the same issue. and Log a bug with the software. 


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