Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Substance Painter crashing on MULTI monitor startup

New Here ,
Nov 08, 2021 Nov 08, 2021

Copy link to clipboard

Copied

Is there any fix for this yet???

I been using an older substance painter  for months now cause I dont want to deal with going into display setting and turning off extend display to 2 of my monitors  opening substance up then going back to display settings turning back on extend display to them both. This is to time consuming the last version that worked for me was 2020.1.3 the one that still had the substance logo not adobe version.

I dont think its my computer cause older version still workes fine.   I would like to use the new features and not  have to deal wit this.

TOPICS
Bugs & Crashes

Views

41

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 08, 2021 Nov 08, 2021

Copy link to clipboard

Copied

I use Substance Painter v7.3.0 on two monitors here without issue. Both are connected to the same GPU (RTX3090) using NVidia Studio Driver 472.12 on Windows 10 (v21H1) . I get no crashes.

 

Dave

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 09, 2021 Nov 09, 2021

Copy link to clipboard

Copied

Well last time I posted on the old Substance forums a staff said it was a know issue and will be fix with a next patch was months ago nothing. I have a 1080ti and only one gpu so the 3 monitors  are plugged into that gpu. Turning off screens in setting then turning them back on after app opens is the only fix and it sucks. or using older version of  Substance painter.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 09, 2021 Nov 09, 2021

Copy link to clipboard

Copied

I have the Gmae ready drivers Ill try  NVidia Studio Drivers

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 09, 2021 Nov 09, 2021

Copy link to clipboard

Copied

LATEST

did not work 😕

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources