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Substance Painter does not work

Andriy224681547cpt
New Here ,
Jan 01, 2022 Jan 01, 2022

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After installation and subsequent launch of the program, the logo appears, and after a few seconds it displays the message "The program has stopped working". How to solve the problem?
Operation system - Windows 8.1 64-bit
Before that, everything worked on Windows 7 and 10 versions.
P.S. There is no way to roll back to another system.

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Bugs & Crashes

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Andriy224681547cpt
New Here ,
Jan 01, 2022 Jan 01, 2022

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Forgot to specify,version of program - Substance Painter 2020 6.2.2

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