Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Substance Painter freezing on Launch

New Here ,
Jul 27, 2021 Jul 27, 2021

Copy link to clipboard

Copied

Substance will not start no matter what i do. 

 

Alienware Aurora R11

nividia geforce rtx 3080

128gb ram

8gb gpu ram

 

No matter which version i downlad whether it is 7.2.2 or 7.2.1 It will not get past launch the screen stays white and eventuallly goes to (not responding.) I really need help resolving this Issue it didn't start happening until i downlaoded the adobe versions of the Substance Suite. 

 

My Driver is 100% upto date 

TOPICS
Bugs & Crashes, Discussion

Views

34

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 28, 2021 Jul 28, 2021

Copy link to clipboard

Copied

LATEST

So the Issue is not that it wont launch it's apparently the second monitor that it wont start on. If i move it to my second monitor and close it it will not launch again. but if i close it on the main monitor it will launch. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources