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Substance painter Not Launching

New Here ,
Jul 23, 2021 Jul 23, 2021

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When I launch S3DP I get the following message...


Sorry, something went wrong. This is likely an issue at our end, but it could be that you’re not connected to the internet. Please check your internet connection and then try again later. If you’re still having issues, please see our troubleshooting guide.


I got help yesterday from adobe itself... A very helpful guy logged in to my pc and tried to fix it... the only solution we have found after a couple of hours was to make different windows account on my pc and it works there ... but I find this solution not acceptable since I don't want to login each time to a different account...


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