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Texture

New Here ,
Mar 16, 2023 Mar 16, 2023

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Hi everyone!

When I open my file in substance painter, all the texture i have put in the model are gone . It only shows blue colour. I don't know what happened. Please help me with that. I really work hard . Attaching the ss.

 

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Adobe Employee ,
Mar 17, 2023 Mar 17, 2023

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Hello @default289144532hqlgc,

 

Thanks for the message.

 

Unfortunately, I'll need more information to give you a proper help. First of all, could you send me your log (help>export log..), so I can dig deeper into your project ? Are your layers still intact ? Could you share a screenshot of the Substance Project ?

 

In the meantime, you could try to load an autosave to see if the problem persists. You could also make sure your graphic drivers are updated. 

 

Keep me posted.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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